Privacy policy

GETITT Privacy Policy

Last updated: September 4, 2020

This privacy policy describes how GETITT, Inc. and its subsidiaries and affiliates (“GETITT,” “we,” “us”) handle personal data that we collect online (via our websites) and offline (via our customer service channels, stores, and promotional activities). These services are collectively referred to as the “Services.” This policy explains what types of personal data we collect and process, how we use and share this data, and what choices you have regarding your personal data.

What information do we collect?

We collect personal data about you when you provide it directly to us or through your use of the website. This information may include:

  • Information you provide when using our website (such as your name, contact details, gender, product reviews, and profile details).
  • Transaction and billing details when you purchase something via our website (such as credit/debit card information and shipping details).
  • Data about your interactions with us (such as customer service calls or interactions on social media).
  • Information you provide when participating in a contest or survey.
  • Data automatically collected via cookies and other tracking technologies (such as pages you visit or links you click in emails). We may also collect information about the device you use to access our website.
  • Other information necessary to provide the service, such as your location (if you give permission).

If you also make purchases in our physical stores, we may combine that information with the data listed above.

Information collected automatically

When you visit our website, open our emails, or visit our stores, we automatically collect certain data through cookies, web beacons, and similar technologies.

  • A “cookie” is a text file that a website sends to a visitor’s device to uniquely identify the browser or store information.
  • A “web beacon” (also called a tracking pixel or clear GIF) sends information to a web server.

Automatically collected data may include:

  • URLs that lead visitors to our website
  • Search terms used to find the website
  • Information about emails sent (such as open and click behavior)
  • Information about the device used (IP address, browser information, operating system)
  • Data about interaction with our website (date, time, pages visited, referral activity)
  • In-store activities, such as camera footage for security or location data for crowd analysis

For more information about cookies, please see our Cookie Policy.

How we use your information

Depending on how you use our site and the permissions you give us, we use your personal data for the following purposes:

  • Processing orders and managing your online account
  • Responding to customer inquiries and complaints
  • Personalizing the website and showing content based on your interests
  • Improving the website and monitoring usage
  • Conducting market and customer research
  • Sending marketing messages and showing personalized ads (with consent)
  • Detecting fraud, ensuring security, and protecting interests
  • Complying with legal obligations

Sharing your information

Third-party service providers

We may share certain data with third parties that work on our behalf, for example for payment processing, data hosting, email delivery, or data analysis. These parties apply appropriate security measures.

Analytics and advertising partners

We work with partners who display personalized advertisements and analyze our services. They may collect data about your browsing behavior to tailor ads to your preferences.

Your rights and choices

Rights of European residents

If you are a European resident, you have the right to:

  • Request access to your personal data
  • Request correction, updating, or deletion of your data
  • Object to processing or request restriction of processing

You can exercise these rights by contacting us at support@getitt.com.

Rights of California residents

California residents may:

  • Request information about collected, used, and shared personal data
  • Request deletion of their data
  • Opt out of the sale of their data
  • For requests, you can contact us by email or phone: +1 201-409-3955.

Data security

We use technologies such as TLS encryption to protect your data. However, please note that no system is 100% secure. Contact us if you have concerns about the security of your data.

Contact details

GETITT welcomes questions about this policy:

Email: support@getitt.com

Phone: +1 201-409-3955

Address: 304 S. Jones Blvd, Las Vegas, NV 89107, USA